Terms and Conditions

Effective Date: October 30, 2026

Welcome to Car Pro Shipping. These Terms and Conditions govern your access to and use of the website at http://carproshipping.us and any vehicle transportation services you request from Car Pro Shipping.

By using this website, requesting a quote, or booking a shipment, you acknowledge that you have read and understood the applicable terms. Please review them carefully before proceeding.

1. About Car Pro Shipping

Car Pro Shipping provides information about vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The exact role of Car Pro Shipping in a shipment, including whether it acts as a motor carrier, broker, or another type of service provider, will be determined by the applicable agreement and disclosed before the shipment is finalized.

2. Quotes and Pricing

Quotes are based on information supplied by the customer, including vehicle specifications, pickup and delivery locations, transport type, requested dates, and other relevant shipment details.

A quote is not necessarily a confirmed booking. Pricing, availability, and scheduling may change before acceptance of a shipment agreement.

Any applicable additional charges must be communicated in accordance with the governing agreement and applicable law. Customers should review the final price, payment schedule, and any conditions that could affect the total cost before confirming a shipment.

3. Booking and Confirmation

A shipment is considered booked only when the applicable booking requirements have been completed and the required confirmation has been provided.

Customers must provide accurate contact information, vehicle details, pickup and delivery addresses, and scheduling preferences.

A requested pickup or delivery date is not guaranteed unless an applicable written agreement expressly establishes that commitment. Customers should retain copies of booking confirmations and related communications.

4. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about the vehicle and shipment.
• Disclosing mechanical problems, modifications, oversized dimensions, or other conditions affecting transport.
• Making the vehicle available at the agreed pickup time and location.
• Ensuring authorized access to pickup and delivery locations.
• Removing personal belongings and unauthorized items before transport.
• Providing keys and necessary vehicle access as agreed.
• Reviewing and retaining applicable inspection reports and shipping documents.
• Following reasonable loading, unloading, and safety instructions.

Failure to provide accurate information or make the vehicle available may result in delays or additional costs where permitted by the agreement and applicable law.

5. Vehicle Condition and Inspection

The vehicle’s condition should be documented at pickup and delivery using the applicable inspection report, bill of lading, photographs, or other agreed documentation.

Customers should inspect the vehicle and ensure that visible pre-existing damage is recorded accurately. At delivery, customers should compare the vehicle’s condition against the pickup documentation.

Any suspected new damage should be documented and reported promptly in accordance with the applicable contract and claims procedure. Nothing in these terms removes rights that cannot lawfully be waived.

6. Transportation Methods

Car Pro Shipping may offer or arrange the following services, subject to availability and the applicable agreement:

Open Car Transport: Vehicle transportation on an open carrier.

Enclosed Car Transport: Vehicle transportation in a covered carrier, subject to equipment availability.

Door-to-Door Auto Transport: Pickup and delivery as close to the requested addresses as safely and legally accessible.

State-to-State Auto Transport: Vehicle transportation between eligible locations in different states.

Service availability, carrier equipment, route coverage, and scheduling may vary by shipment.

7. Pickup and Delivery Estimates

Pickup windows and delivery estimates depend on route distance, weather, traffic, carrier availability, access restrictions, and other operational conditions.

Unless expressly guaranteed in writing, estimated dates and times are provided for planning purposes and are not guarantees of exact arrival.

Customers should maintain updated contact information and cooperate with reasonable scheduling arrangements.

8. Cancellations and Changes

Cancellation requests, rescheduling, address changes, and other booking modifications are subject to the applicable booking agreement and any mandatory legal requirements.

Before confirming a shipment, customers should review applicable cancellation charges, deposits, refunds, and payment obligations.

Contact Car Pro Shipping directly to request a change. A change is not confirmed until the provider communicates its acceptance.

9. Payment Terms

Payment methods, deposit requirements, payment deadlines, and the balance due will be disclosed in the applicable agreement.

Customers must follow the agreed payment terms. Any disputed charge should be raised promptly through the designated contact channel.

No payment provision in these terms authorizes a charge that is prohibited by applicable law.

10. Insurance and Liability

Insurance coverage and liability depend on the responsible transportation provider, the applicable contract, the shipment circumstances, and governing law.

Customers should request details about applicable cargo insurance, coverage limits, exclusions, deductibles, and the procedure for submitting a claim before booking.

Customers should not assume that personal belongings, pre-existing damage, mechanical failures, or every type of vehicle loss is covered.

Nothing in these terms excludes liability where exclusion is prohibited by law.

11. Website Content and Intellectual Property

Unless otherwise indicated, website text, branding, graphics, page layouts, and other original materials are owned by or used with permission by the relevant rights holder.

You may access and use the website for lawful personal or business inquiries. You may not reproduce, distribute, modify, or commercially exploit protected website materials without the required authorization.

Third-party trademarks and names remain the property of their respective owners.

12. Prohibited Use

You agree not to use this website to submit fraudulent information, interfere with website operations, distribute malicious software, attempt unauthorized access, or engage in unlawful activities.

We reserve the right to take reasonable measures to protect the website, our business, and other users, subject to applicable law.

13. Third-Party Providers and Links

Vehicle transportation may involve independent carriers, brokers, payment providers, or other third parties, depending on the service arrangement.

Third-party services may have separate terms, privacy practices, and insurance arrangements. Customers should review relevant documents and clarify the responsibilities of each party before entering into an agreement.

Links to third-party websites are provided for convenience and do not necessarily imply endorsement.

14. Limitation of Liability

To the extent permitted by applicable law, Car Pro Shipping is not responsible for indirect or consequential losses arising from website use, inaccurate information supplied by users, or circumstances beyond its reasonable control.

This section does not limit any responsibility that cannot lawfully be excluded, including applicable contractual obligations or non-waivable consumer rights.

15. Privacy

Personal information submitted through the website or during a booking is handled in accordance with our Privacy Policy and applicable privacy laws.

Customers should review the Privacy Policy to understand what information may be collected, how it may be used, and the available privacy choices.

16. Changes to These Terms

Car Pro Shipping may update these Terms and Conditions to reflect changes in its services, website, operational practices, or legal requirements.

Updated terms will be published on this page with a revised effective date where appropriate. Changes will apply subject to applicable law and any separate agreement governing an existing shipment.

17. Governing Law and Disputes

These terms are subject to applicable laws of the relevant jurisdiction. Any governing-law provision, venue requirement, or dispute-resolution process must be interpreted consistently with mandatory legal requirements and the applicable shipment agreement.

Nothing in this section limits a consumer’s non-waivable legal rights.

18. Contact Information

For questions about these Terms and Conditions or a vehicle transportation inquiry, contact:

Car Pro Shipping

190 Madison St, Worcester, MA 01610, USA

Phone: (508) 456-9765

Website: http://carproshipping.us

Please contact us before booking if you need clarification about pricing, service availability, cancellation terms, insurance arrangements, or shipment responsibilities.

Important: These terms are general website copy and should be reviewed by a qualified legal professional before publication to ensure they accurately reflect the company’s business model, contracts, and applicable laws.